Order of Utilities and Drivers installation when reformatting

[gmagpie]

I have just bought a VPCCA3C5E Replaced the hard drive with an SSD and a clean install of windows 7 Ultimate and cannot get functions working, I think Im installing drivers and utilities in the wrong order can someone please help me with this?

[rich912]

Hi gmagpie,

First install the SFEP driver from within Device Manager.

Then install Sony Shared Library followed by Sony Notebook Utilities.

Rich

[gmagpie]

hi thanks for the reply and iv tried this and still cannot get my quick web access button to work have been trying for ages now is there anything else i can try iv tried absolutely everything.

[rich912]

Hi gmagpie,

Sorry, I assumed you were referring to the Fn + key functions to adjust volume, brightness etc.

I assume that you have installed all of the original pre-installed drivers and utilities available on the Support site? Unfortunately there is not an individual driver included in the original package but have you tried the Quick Web Access update - 1.4.7.2 included in the Win 7 Updates?

http://www.sony.co.uk/support/en/product/VPCCA3C5E/downloads/EP0000255981_6010

If this doesn’t work then hopefully another member with this function may be able to advise further.

Rich