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Wh-1000 xm4

profile.country.GB.title
shanedunn
New

Wh-1000 xm4

My wh-1000xm4 headphones connect to my Samsung but after a few minutes the sound goes all “metal mickey”... any help would be appreciated. 

2 REPLIES 2
profile.country.DE.title
Peter_S.
Genius

Hi shanedunn,

 

Do you have chosen the correct Bluetooth profile?

Any chance to test the headphones with a different phone to find the cause for the issue?

 

Cheers

Peter

profile.country.GB.title
shanedunn
New

Sorry for misunderstanding.

This is a Samsung tv...
there are no Bluetooth profiles to switch between just connect to the WH-1000XM4.
My Bose work fine with the tv.

Regards
Shane
Sent from my iPhone