Join now - be part of our community!

WH-1000XM3 not connecting to my PC

profile.country.GB.title
Aaron1971
New

WH-1000XM3 not connecting to my PC

After I purchased the WH-1000XM3, I paired them to my PC and Phone and simply had to disconnect one and connect to the other when needed but I used them mostly on my PC without a problem. I would just turn them on and they would connect right away. Recently I was not using this PC for about 2 months and ever since I started using it again, I've been having issues connecting to it. I would turn the headphones on and it would say connected but I had not sound. I had to disconnect once or twice and connect again to finally get sound. Now it won't connect at all even though it's paired to the PC alone. Not sure if it's a setting issue or there is an issue with the headphones themselves. 

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

Have you tried a factory reset?

 

Best wishes,

M