XB20 auto-off not staying off when switched off

[mike5100]

I leave my pair of XB20s switched on all the time but since connecting them via bluetooth to an Echo dot, they are often switched off when I come to use them.  So I check whether the 'auto-off' feature is switched off (and it is) then switch it on again then off again, but still I can return to use them and find I have to switch each XB on in turn.

Anyone else?

[Pascale_F]

Hi Mike, 

Welcome to the community. 

I'll just see if I can find any help regarding this. In the meantime though, maybe another community member might have some ideas. 

Thanks,

Pascale

[The_Black_Rose]

Hi Mike5100,

Do you leave the speaker with no activity for a long time? Did you try resetting it? https://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266519.html

Cheers,
The_Black_Rose

[mike5100]

If I leave everything for an hour or two, both speakers are still switched on when I return.  But each morning they are off (and power has not been interrupted overnight).

I have tried rebooting the auto-off function a couple of times and that hasn't cured it, but I will do a reset now then disable the auto-off and see if they are still on in the morning.  (The reason I haven't done that so far is that they are working well as a stereo pair at the moment and resetting them means using the iphone app to re-daisychain them and that usually leads to problems).

Mike

[The_Black_Rose]

Hi Mike5100,

Did you enable the Bluetooth standby function: https://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001270153.html ?

Cheers,
The_Black_Rose

[mike5100]

Thanks guys - pressing the reset button with a paperclip worked, without them losing the pairing or the stereo group setting.  At least they stayed on all last night so keeping my fingers crossed.  May not have been a problem associated with the echo dot, and if I had still been using them with the iphone the same may have happened.

Mike

[mike5100]

Whoops - I spoke too soon.  They have switched themselves off this afternoon for no apparent reason (I'm back to thinking it's something the Echodot is doing)

Mike

[mike5100]

Black Rose - the bluetooth standby function assumes I want to use it with a paired iphone and use the songpal app to set bluetooth standby.  But I want the amazon echo dot to remain the only device driving the speakers.

And I'm not sure I understand what the bluetooth standby is doing.  The link you sent seems to be saying that the speaker powers down even though it's in bluetooth standby mode (reverts to just orange light on).  That's not a lot of use if it means you have to go to each speaker to power them on albeit that you don't have to do a BT reconnect.

Mike

[mike5100]

It's driving me mad, and has happened twice this morning whilst listening to music.  It must be some bluetooth command that the echodot (or some bluetooth interference?) is sending out randomly that is switching off the first of the paired speakers, and that is then powering down the other linked speaker.

Mike

[mike5100]

Pascale - Have you found an answer to this yet.

Just to remind you - the autopower off feature is disabled after doing full factory resets.  The two XB20's work well as a stereo pair driven by my echo dot.  They stay powered up (permanently plugged into mains power) for many hours even when the Echodot is not asking them to do anything.

But every night (ie probably about 15 to 18 hours after switching them on in the morning), they are powering off).  I have eliminated the Echodot as the cause by removing it from the room and switching it off overnight, but the speakers still powered themselves off sometime in the early hours

Mike