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Arms80
Explorer

KD-65X8505C i+ button not working

Hi All, 

 

Just updated the firmware to the latest version on my KD-65X8505C TV this week. After the update the i+ button on the remote doesn't work. The remote is sending signal to the TV because the light slowly flashes under the TV's Sony logo. Also all the other buttons on the remote are functioning. 

 

Have you encountered this issue with your TV after the firmware update? 

 

I really like the i+ button because I can check the resolution of the video playing e.g. Netflix 4k. I hope there is a fix for this issue. 

 

Thanks!

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