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Help to change screen size/zoom on Bravia KD55

Hi

We can’t seem to make the picture larger and to fit the whole screen when watching a film.

when we go to the screen settings they are all greyed out and it says that the function is not available with the current signal?

Does anyone have any ideas how we can sort this please? It seems really strange that we cant alter the picture size to suit us and we have never had this problem with other makes of TV before.

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