Hi,

I have a Sony WH-1000XM2, bought September 2017.

I've only used them on my office 8-16.

Now they've cracked on left side, and I see that the plastics starts to crack on the right side.

It doesn't look like it's covered by the warranty, but I see a lot of complaints regarding this issue. How are you going to fix my device? I didn't purchase a headset for NOK4000 for it to be cracked after approx 1 year!

They've always been stored in the case, and taken really good care of.

https://us.community.sony.com/s/question/0D50B00004KOWe4SAH/swivel-break-on-wh1000xm2?language=en_US
https://www.bestbuy.com/site/reviews/sony-wh1000xm2-premium-wireless-noise-cancelling-headphones-gol...