Since updating to firmware version v4.1.1 yesterday, Noise Cancelling potency has decreased noticeably.

Not only that, I can't ask Alexa to play anything on Spotify, and even if I ask for music from Amazon Music, Alexa says "Shuffling tracks by xxx on amazon music", yet nothing actually plays.

In additional to terrible call quality (present prior to v4.1.1) I think these additional issues will push me to return my 1000xm3's for a refund unless they can be resolved.