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Camera and flash doesn't work

Nurbanindya0811
Visitor

Camera and flash doesn't work

Yesterday, i updated  my xperia x . It's a usual update i think. Then, after i restarted my phone, my camera  doesn't work .And it happens to flash too .

Any solutions? 

9 REPLIES 9
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Strampke
Expert

Can you light the flashlight through the settings menu or with Google assistant by saying: OK Gooogle  and then Turn flashlight on

Did you try clearing data and cache from the camera app through settings->apps->camera->storage

Does it happen in safe mode too?

Nurbanindya0811
Visitor

I've done everything you said, but nothing happened. 

My  front camera is working properly. 

4188
Visitor

Help me please my camera doesn't activity.. 

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Strampke
Expert

Try some options:

- can you activate flash through the shortcut menu? (swipe down for settings an d finger on dark part swipe down again, there should be a flashlight symbol)

- goto settings ->applications-> tap 3 dots upper right corner->show system-> scroll to camera-> open and goto storage-> clear cache and data

- does it happen in safe mode too?

- did you install third party apps lately?

manasa2
Visitor

Facing the same issue. Back camera is not working and flash is disabled.

Noba-30
Visitor

Looks like it's a factory fafau of XperiaX, I aa hahavintht same problem. I have done everything, evenelost WhatsApp chats in the process 

Ismail007
Visitor

After i have downloaded new update yesterday my rare cam n flash went off

I don't know what is going on with it update of 277mb is also unable to download after 207mb why its not updating i anxious 

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Strampke
Expert

When you have problems with updating then use Xperia Companion

LordTorres
Visitor

Good day, both cameras and light don’t work, is only show me a black screen and the app close for error. This happened after update android system to Oreo, 8.0.0, Xperia X F5121

Adding information, I restored the whole phone twice, and in the start only light and frontal camera, works, minutes later don’t.