Audio and video sync problem

[MrGill]

Audio and video are not in sync when I play from a device other than the phone.

For example If i transfer to my pc and play it on windows media player.

I have also tried in adobe premier elements, (video editing)

Is it just my phone or is it a common problem?

Kind regards / Örjan from Sweden.

[Uliwooly]

Could you try a different computer? How are you transferring the files? are those files recorded with your phone? 

[MrGill]

Yes i tried on both my laptop and the stationary pc.

Im using USB to transfer.

Yes the files are recorded with the xperia z3.

[Uliwooly]

Are you transferring the files through media go or PC companion ?

[MrGill]

Im not using any program, just connect and open up Z3 from the computer.

Is that the problem? Do i need some program to transfer?

[Uliwooly]

You shouldn't but you can try with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[MrGill]

i´ll do that.

[Uliwooly]

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