creaking sound and loose feel of backside

[kosumo]

Hello sony and Z2 owner / futur-owner.

I try to post here, maybe this time I will be listened.

I have an xperia z2 tablet that suffer from a loose feel of the backside (on the right hand side) plus an awful creaking sound. 
It first starts after 1week usage with an "unglued tape" sound then now it emit loud creaking sounds.

I went to my seller which is a Sony Center, they first states that they will not repair it because it's not a functional issues, then after a bit of talk they finally take it to warranty to give it me back 3 weeks later not repaired. 
(It's actually the last time I buy something in a SonyCenter! I went there for expertise and service and they were incompetent and unfriendly) 

So I contacted Sony Mobile by mail. And I'm not sure they really read my email because they reply me what look like a pre-formatted answer asking me to send my PHONE (seriously?) to a repair center in ANOTHER COUNTRY(travel fees at my charge) threatening me with the risk of having extra fees! (I actually already paid my tablet once I'll not pay more to have it fixed)

I'm actually bored (to be polite) of Sony's reaction. 
When you have to deal with warranty people are looking at you like "hoo my god this guy is so picky! The tablet works it's just a little annoying sound".
And this is a real shame! (I bought a High-end tablet not a low cost one) 
I just have to open any of your website to see the commercial propaganda about the premium tablet which is the xperia Z2 tablet. I read everywhere "Waterproof and DURABLE.", "Premium","Excellent build quality."... but it's actually not what it feel when you have a creaking tablet in the hand! 

So I wanted to know if you build a premium tablet from which you can expect high quality finish and so want to find a solution?
Or you’re just selling a low end creaking tablet with a finish that doesn't worth 500€/£ ?

Is it too much to ask the possibility to drop the tablet at the place I bought it and have it repaired? 

[stu412t]

I have the same issue. This is the last Sony device I buy. 

[kosumo]

Why we don't have any reply from sony as all the other issues post?

[fathur1600]

my Sony Xperia Z2 phone has touchscreen problems due to water damage. Really ironic for a waterproof phone though.. Any idea how to fix this issue? 

[SergioPL1]

---

@fathur1600 wrote:

my Sony Xperia Z2 phone has touchscreen problems due to water damage. Really ironic for a waterproof phone though.. Any idea how to fix this issue? 

---

Visit service centre. If it's device fault they should repair it. If they find it's your fault you will need to pay.

[renxsony]

had the z2 tablet on for only 2 hours use for an update, then started noticing the back panel started creaking with very little pressure, then looked at the tablet from side angel and its a little warped... I contacted sony and sent it right away, sony came back and said they won't honour their warranty due to the tablet being bent causing the the back panel to creak. **bleep**! lol then got quoted 350 for repairs. Cheated by SONY! i would never thought it'll come to this. I said no thanks to the repairs and i'll get repair somewhere else, then was told it'll void the Warranty.. WOW sony warranty is worthless anyways.  They said they'd never heard of such issues as well. its been 7 weeks now and haven't held it in my hands more than 2 hours.  i sent them videos, put sticky notes on the tablet to point our the issue because it was sent back the first time coz the could't duplicate the fault.  I really felt i was scammed and just thew a few hundred bucks in a pile of S__t! than flushed it down the toilet.

[Blackwing215]

Same problem( In service centre agent says: "It's normal for such devices".  premuim tablet, $600, Sony. I always respect Sony, they was really great, but what happens? 

[chamil]

I have the same problem in my z2. Very didisappointed