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Default Dialer Problem

Joeboy
Visitor

Default Dialer Problem

Hi!
Does your phone always ask for the dialer to use everytime you click on the phone icon when in messaging. It always ask me if what to use, viber or dialer even if chose always. Please Sony fix this on your next update.
13 REPLIES 13
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_alexdon_
Expert

Try to clear defaults once for the phone app or reset app preferences. Set a default again. If still having problems,you have an app acting up.

alexdon
Joeboy
Visitor

Done what you said but the phone doesnt seem to remember which app to launch. Viber or dialer. Even try restoring to factory defaults
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_alexdon_
Expert

So this occurs from the default messages application? I checked on Z1 and it takes me directly to dialer.

You should contact sony:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Joeboy
Visitor

After reformatting I install viber. Then it always ask what app to use when clicking the phone icon on messaging
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_alexdon_
Expert

I do not have viber,maybe that is why for me it doesn't occur. So if you try to set dialer as always,how is it?

alexdon
Joeboy
Visitor

It ask again the next time
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_alexdon_
Expert

As I have already told you,contact sony:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Rickard
Master

Sorry to hear that you have issues selecting default dialer.

This issue will be fixed in the update to Android 5.

ashishsingh007
Visitor

When is it coming out? Any time line please Rickard.give us time so that we can atleast wait till then.