Headphone volume problem

[The_MB94]

Hello,

I'm having a problem with headphone volume level.

When I plug the headphones I put the volume on the half way and it sounds great.. but after some time volume decreases and when I increase it to 100% it's not even half as loud as 50%

It started recently, before that it was all normal

Can you help me solve this? 

[Thommo]

I'm thinking you were notified of loud volume and the damage it could cause to hearing and you accepted the changes meaning your device will detect the loudness and decrease the volume accordingly for your own protection

[The_MB94]

How can I reverse that?

[Thommo]

I think you need to open Settings then Apps and swipe to all then locate and open Smart connect then tap on Clear data and clear cache then reboot and test or you need to open Settings then tap the 3 dots then tap Reset app preferences but I can't be sure @alexdon may know better

[_alexdon_]

Thanks Thommo but you can't say I know better. Clearing data for smart connect might fix this,keep us updated.

[Thommo]

Just a 2nd opinion as I was unsure if this would reset the volume warning

[_alexdon_]

Either smart connect or walkman.

[The_MB94]

@alexdon @Thommo
I tried cleaning user data for both Walkman and Smart connect, I've also tried with those three squares And it doesn't work
Sound is normal for an half an hour and then it gets so low even at 100%

[_alexdon_]

Check safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[The_MB94]

Now it's just a bit louder 🔊 😕
100% is like 50%