Headphone volume problem

[The_MB94]

Hello,

I'm having a problem with headphone volume level.

When I plug the headphones I put the volume on the half way and it sounds great.. but after some time volume decreases and when I increase it to 100% it's not even half as loud as 50%

It started recently, before that it was all normal

Can you help me solve this? 

[_alexdon_]

So do you see any improvement in safe mode? If yes,keep it like that for some time.

[The_MB94]

Now it's just a bit louder 🔊 😕
100% is like 50%

[The_MB94]

Actually it's the same.
It gets better ( like before) only when the headphones are unpluged for a while. Then 30 minutes (or less) it works great and then the volume decreases 😕

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).