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pixels on screen get distortion and screen flickers alot

Aqeel123
Visitor

pixels on screen get distortion and screen flickers alot

Most of the times screen kept on flickering and pixels are distorted alot. I can not clearly see graphics and photos. Any solution for that?
11 REPLIES 11
Phy
Legend
Legend

You could also repair your phone with Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
Jake-SonyXperia
Champion

Hi Aqeel123,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

In such a situation, you could be looking at hardware over software. I would suggest performing a backup and then trying a software repair, before contacting our customer care teams.

Backup Instructions

Software repair instructions

1. Before you start you have to download the PC Companion software from PC Companion
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
5. Start.
6. Repair Phone
7. Continue
8. Accept data removal
9. Next
10. Wait for prepare
11. Select Phone
12. Follow the connection steps

Aqeel123
Visitor

I already did all ot tje things like bootimg in safe mode,repairing the phone and hard reseting
Currrntly Im running 4.4.4. I do not whats wrong with it
Jake-SonyXperia
Champion

Then I can only suggest that you get the device through to a service agent for repairs. Use the link in my signature to find appropriate contact details.

I do apologize for any inconvenience this may cause.

BluetoothGuy
Visitor

It happens to me too when I get a call on 2G.
Tohamy
Visitor

I have a big issue five days ago as my phone getting heated once I open any application within two minutes.

Any tips or recommendation

My phone is Xperia Z1
Aqeel123
Visitor

I guess this is not a hardware issue. As on my home screen pixels are not distorted whereas when I open menus it flikers and the names of applications are distorted and photos also
Jake-SonyXperia
Champion

On the basis that the software repair did not help, I can only suggest you follow the above instructions on contact Sony Mobile directly using the link in my signature.