proximity senson not working, call barring ativated bu deactivated already at settings

[commando1]

Can anybody help me? When i make a phone call my screen turns black even though i did not put the phone next to my eat et therefor i can cancel calls. Secondly i cannot make call or text, i cannot make any successfull calls because it says my call barring is enabled, but call barring is currently diabled at the settings.

[_alexdon_]

Can you check if the same occurs in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[commando1]

Sir, i tried the safe mode and still the problem still occurs. I even tried to reset my phone to back to factory setting and still the same same problem remains ( call barring, proximity sensor not working right)

[Uliwooly]

Test your device with this app

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester&hl=en

or dial

*#*#7378423#*#*

[commando1]

The peoximity swich remains on.

[commando1]

Proximity*

[_alexdon_]

Even if you do not cover it?

[commando1]

Yes...how about the call barring problem?

[_alexdon_]

That might be something network related.

[commando1]

When i ran the diagnostic test for the proximity sensor, it immediately says "on" nothing changes, either i cover it or not. Should i bring it to sony service center? This phone is just a month old. Only now that i discovered, the sensor's behavior was not normal during calls.