speaker when removing headphones

[amira]

When i am having a call with my headphones on,if i removed the headphones the call is on speaker,how can i turn off this?

[_alexdon_]

Settings-apps-all-smart connect,clear data.Check again.

[amira]

Nothing changed

[_alexdon_]

@Hampus @Rickard  Can you take a look? Is this behaviour normal on Z3?

[Rickard]

It should not activate speakerphone when you remove your headset. Does this also happen in safe mode?

[amira]

No it doesn't

[_alexdon_]

Could it be smart key app?

[Rickard]

It sounds like you have a downloaded app that's causing this in that case. An old version of Google Chrome could cause this for example.

Try swiping running apps from recent apps and see if you can find the app causing it.

[amira]

Okay I'll try,thank you so much for ur your help.