Spots in my Xperia Z camera while photography

[vaibhav2701]

Dear Sony,

I have read other discussions for this subject but didn't found answer for my problem so created new thread

I have problem with my xperia z camera since 28-July-13 I just used it in while raining and after few hours same I am feeling this problem.

while clicking photos I found black spots as similar in other threads but here as I zoom camera to click a photo spots also in motion with zoom shutter on my X-Z. If I click a zoomed picture than less spots have in picture as compare to picture clicked without zooming. Please help me

I have attached below photos with normal and zoomed clicks.

I need to know if it could be solved at sony centre in less charges that I can avail. My X-Z is in warranty.

[Azzz01]

Hi All,

I'm totally new here, just googled this matter and ended up here signing up to the forum....

I did notice the exact same thing going on with my phone with the spots... and it's quite alot of spots... 

here's a link to the picture I took showing this problem... noting I took a picture of a white screen open on my pc screen...

http://goo.gl/TTJvl0

I'm from Saudi Arabia, Riyadh. The handset was with me for almost 6 months so far, and the warranty is covered for 1 year, but i didn't buy it with a sim subscription... after reading here, I'm considering taking it to the service center to see what would they say about this... hope they wouldn't charge me extra that what I paid, as this set I really do like it better than all my ex-phones... 

I would come again and provide with my feedback of the service center here and their reply... also I would really appreciate it if anyone could give me a hint to dodge their excuses so not to escape the repair thing of my set... i really didn't damage it or anything.. just looked closely and found out about it... 

Thanks to all 

[ian1208]

I do have the same problem with my phone... Does it have something to do with the ugrade perhaps?? Because i checked on poested pics is the same exact number of dots i have

[Azzz01]

----------- update ----------- 

submitted my device to the local service center here in Riyadh, Saudi Arabia on 20-Oct-2013, after I told the reception guy that my problem is spots on the camera while taking pics & vids, he told me it's a known error in the camera without even the need to check the device, he just took it from me and handed me a receipt and told me they would REPLACE THE CAMERA :smileyshocked:!!! and it would take about a week till they could acknowledge if it's fixed by then or not as they will wait for the parts to arrive!!! that's his acknowedgment and will keep following up to see further update from them and update teh same.

[dots]

Hi, My phone camera is not working fine. All the pics clicked from it,has spots in it. I went to the service centre and they said i will have to pay 17000 and they will replace it with a new phone. I spent so much on this phone and now has no capacity to spend anymore. Please advise

[Sandi009]

Hello,

I am also having the same problem.

My mobile phone is Sony Xperia ZL (C6502) and device warranty period is over

Service Center said there is no solution for this problem you have to replace your device. Though this devices are no longer available in market thay said me that you have to select other device other then Sony Xperia Z or ZL and pay 80% amount of this phone. 

Can anyone said me that you find any solution or not ?

Please please reply me ASAP. 

Thanks,

Sandip Mistry