Wifi arrows

[Geckos]

My wifi symbol in he status bar constantly has flashing arrows, one on the right hand side and one on the left hand side. I would expect this if the phone was constantly downloading email or social network feeds but when I try to load those I get the message "Could not open connection to server" when attempting to access e-mails as well as this message when attempting to load news feed on Facebook "Error loading news feed"

Any ideas?
Cheers

[Uliwooly]

Does this happen with all WiFi/routers or just a particular one?

[Jake-SonyXperia]

Hi Geckos.

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

Are you able to access any application that uses the Internet or is this only occurring with the 2 you specified?

[Geckos]

Hi Uliwooly - It happens with all wifi/routers

[Geckos]

Hi Jake,

This happens with all applications that use the internet, not just the two I specified. It is also intermittent, I don't know if I stated that originally...

[Jake-SonyXperia]

I see, being intermittent can make analysis hard in such a case. You may be best to backup the device and go through with a software repair.

Backup Instructions

Software repair instructions

1. Before you start you have to download the PC Companion software from PC Companion
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
5. Start.
6. Repair Phone
7. Continue
8. Accept data removal
9. Next
10. Wait for prepare
11. Select Phone
12. Follow the connection steps

[Geckos]

Can I use Sony Bridge for Mac for this or do I definately need to download PC Companion?

[Geckos]

Found the answer to the Bridge for Mac question. I should have looked before I asked. 😕

Doing a back up now...

With regards to PC Companion is there a Mac version available? I tried to download PC Companion via the link that you supplied but it will not run on a Mac...

[Uliwooly]

Bridge is the equivalent to PCC 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Jake-SonyXperia]

@uliwooly, thanks for letting him know. @Geckos, Let us know how you get on with the process.