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Xperia Z3 screen unresponsive

ConorCC
Visitor

Xperia Z3 screen unresponsive

I  dropped my Z3 on it's backed and the top half it cracked. The screen was undamaged but  the top half is now unresponsive when touched. Everything else on the phone works fine but the top half of the screen just doesn't respond when i touch it. Its Really Annonying!! Does anyone know how to fix this or how much it would take to get it fixed. Thanks in advance.

7 REPLIES 7
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_alexdon_
Expert

You need to contact your local sony team:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
seanog1
Visitor

how long have yu had the phone, no insurance ?

ConorCC
Visitor

i've only had the phone 3 weeks, i didnt get any insurance unfortunately 

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Uliwooly
Expert

You have an alternative, which is to DIY, it'll be cheaper but it will void your warranty. 

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Uliwooly
Expert
ConorCC
Visitor

I would like to try and fix it myself but i dont have the correct tools

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Uliwooly
Expert

you can find the tools anywhere, you don't need a heatgun you could use a hairdryer it will take longer but it will work.