Help with current issue with my phone

[Paulina78]

Hello, I have a xperia xz1 g8341 phone, I had to enter my device in the telcel technique service, because it had a charger port issue.

At first they changed my phone because i have my garanty , but in the second time, they only fixed the device, I'm entered my phone for service the last month and today, it isn't well. 

Please, I need a solution for this Xperia, This is the worst phone that i had had, I can't continue with this equipment, please, I need to have a response of you with a solution, this phone is the worst experience. Help me Please. Paulina Gutiérrez. 

[Martin1]

Hi Paulina78 and welcome to the Xperia Support Forum! 

I'm very sorry to hear about this. In this case I would advice that you contact your local support center in order to get a solution to the matter at hand, this due to the fact that the handling of service matters may vary depending on market. You can find the contact info to your local support center here.

Have a nice day!