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EPG Freeze

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NickTallant
Explorer

EPG Freeze

I have a Sony Bravia KDL32WD603 32 inch HD Ready Smart TV with Freeview, HDD Rec and USB Playback (2016 Model) - Black [Energy Class A]
Im having an issue with the EPG freezing whenever I access it. Does anyone have a fix? 
Despite trying asll the fixers issued Im still experiancing the unit turning itself on when on standby.
 
Really really unhappy with this product and before Sony tells me to run a firmware update, its already been done.
 
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Pascale_F
Moderator

Hi Nick, 

 

Welcome to the community. 

 

It's best to contact Sony Support about this here.

 

Thanks,

Pascale