KDL50W809C

[Zacharias75]

Hi my Android tv is blank,on the screen but sound is playing...

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

Have you tried a factory reset which should resolve the issue? You can see more details on how to perform this here.

Best wishes,

Sean 

[Zacharias75]

Hi Sean. Yes I did it but no luck.Could it be  the t con board that’s causing it ?

Thanks for replying 

[Sean_Mc]

Hi again, 

Sorry to hear that this did not resolve the issue for you. 

I would recommend getting in touch with the support team here who will be able to advise further.

Best wishes,

Sean 

[Zacharias75]

It might work the whole day properly then  all of a sudden horizontal lines appear and after a while it works again. Could it be the t con board?
Στάλθηκε από το Ταχυδρομείο Yahoo για iPhone

[Zacharias75 · Accepted solution]

Hi again.. I switch on the Tv and there’s vertical lines all over the screen after an hour or so it fixes and shows like new if I switch it off and open it the next day it does the same again then shows again. Could it be the t cord board?? Or is it the panel if it’s the panel I don’t think it’s worth fixing due to high costs. I’m a big time Sony fan but disappointed at the moment as I have heard it’s a common problem on Sony’s smart TVs with the same problem as mine.