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CMT-S20B mini hifi : dab scan always when switching on

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hwolny
Explorer

CMT-S20B mini hifi : dab scan always when switching on

I have a CMT-S20B mini hifi (the one with both FM and DAB radio).

Every time I switch on the hifi, a DAB scan is performed which lasts about 1 minute.

This happens even if I have previously used the hifi with a DAB staion saved on one of the presets. Is there a way to stop this very annoying dab scan EVERY TIME I turn on the hifi?

Thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Good afternoon all

 

Recieved some feedback from Sony today.  They have request that you contact them in regards to getting this repaired or exchanged for another one as its likely to be a hardware fault which needs rectifying.

 

Contact details are HERE or Repair Centre HERE

 

Thank you.

View solution in original post

13 REPLIES 13
autoscan
New

I have experiencd the same, anyone know how to clear it, it's very annoying

riponian
New

I too have this problem straight out of the box. Sony support suggested the only answer was to do a factory reset but I am unable to do tha as the stop plus EQ buttons do absolutely nothing. Support promised to phone back but nothing happened. Going to take it back to Currys for a refund as I'm fed up with getting Absolute Rock every time I turn DAB on.

 

Very disappointed, not the quality I expected from Sony equipment

jezza_p
Explorer

Same problem here. Tried complete reset to factory settings and still happens.

 

Can somoeone from Sony please respond!

 

I went back to shop (Currys) and the display model does not do this. If Sony can't fix it's a return for refund.

Anonymous
Not applicable

Hi all

 

Sorry for delays in replying - I have reported this issue to Sony for investigation.  Any info recieved will be posted back to this thread.

 

Cheers

Anonymous
Not applicable

Hello all

 

Can anyone please confirm if this happens from Standby and not when the AC plug is pulled out or fully switched off?

 

Cheers

jezza_p
Explorer

It makes no difference. From standby or power off; using the remote or
button on unit front; if you have previously completed the scan manually
or automatically; if you have set presets / clock / timer; regardless if
you were listening to DAB or a CD or ipod when you put it in standby -
when you turn it on it always goes immediately into the DAB scan and
tunes to whatever station it finds that is the first in the resulting
alphabetical list of found stations.


Edited by Quinnicus to remove personal information

Anonymous
Not applicable

Thank You @jezza_p

 

This issue is currently being investigated by Sony Engineers

 

Cheers

waddelldj
Explorer

Any news on this? I can't take mine for refund as I'm (a) way out of warranty, and (b) I've cut and extended the speaker cables because they were way too small!

riponian
New

Nothing positive - been referred to engineers for comment. I took mine
back for refund within 48 hours of buying it so have really lost interest
in the topic!!!