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Hi there. New to this but hope I can get some help. I have a Sony BDPS490 3D Bluray Player. It's not over-used but was bought in 2014. Fancied wathcing a 3D movie the other night and it just quoted "empty".
It's out of warrantee and to fix ... well, might as well forget that. I took it apart and cleaned the lens with no prob. Still "empty".
Any suggestions?
Thanks
Hi there,
Welcome to the Sony Community.
Have you checked if your Blu-ray Player firmware has the latest version? You can see more details on this here.
Let me know how you get on.
Best wishes,
Sean Mc
Hi Debbie,
Sorry to hear this. I would recommend getting in touch with Sony support here for further help.
Best wishes,
Sean Mc