BOSD caused by ntoskrnl.exe

[paraman009]

Hi everyone,

Last monday my sony vaio (model: VPCEB1S8E), suddenly couldn't open shortcuts and programs etc...

I did manage to restore him to a date 2 days before the problems.

But then i got a BSOD caused by ntoskrnl.exe (minidump).

Then i restored/recovered my c station 2x.

After that i got the same problem, so i did a full system recovery and still got the bleu screen.

Then i did a hardware check through f10 and it found no problems, yesterday i runned memtest86 for 10 cycles and still no problem.

What can i do next i'm really desperate!!

Kind regards, Nicolas

[paraman009]

here are the results from the blue screen, it will give more insight into the problem



Dump File         : 120110-35412-01.dmp
Crash Time        : 1/12/2010 15:18:35
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000096
Parameter 2       : fffff800`02e9d96a
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Computer Name     :
Full Path         : C:\Windows\Minidump\120110-35412-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 120110-26832-01.dmp
Crash Time        : 1/12/2010 15:15:20
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : 00000000`000000de
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02e998c5
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Computer Name     :
Full Path         : C:\Windows\Minidump\120110-26832-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 120110-32183-01.dmp
Crash Time        : 1/12/2010 15:11:52
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02e59047
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa0000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Computer Name     :
Full Path         : C:\Windows\Minidump\120110-32183-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
==================================================

==================================================
Dump File         : 113010-34289-01.dmp
Crash Time        : 30/11/2010 17:55:03
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02eb0047
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`7efa0000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Computer Name     :
Full Path         : C:\Windows\Minidump\113010-34289-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600

[Blencogo · Accepted solution]

Are you still within the Sony Warranty period?  If so I would contact Sony Support as from what you say, it sounds like a hardware problem.

Try taking the RAM modules out and then reinstall them to eliminate a poor contact.

If not the RAM then it could be other hardware like the HDD or the Motherboard itself.