Phone idle - draining battery

[ahrkitek10]

*Updated to latest version

*Software repair

*Format

*Bring to Sony Service (battery is good)

*Sony service refresh OS version 

Done all these but neither fix phone idle draining. I bought tbis phone coz it says it has good battery life. SONY please help on this, nice phone is useless when u cant use it when u need it the most. I paid for this but i dont get what i deserve. Please help Sony. 😨😓😰

[Berty6974]

Hi,

I've had the same problem since the latest update of my Xperia X compact.

Please, help us !

[ahrkitek10]

Mine is Xperia™ Dual. After an update to Oreo my phone battery gets drain quickly. I am not the only one having this issue. Please help fix, hope this concens matters to you. Thanks. 

[devjerpelea]

Hi,

which Xperia model do you have ?

Regards

Alin

[ahrkitek10]

Hi Alin,

Thanks for the response.

I have the Xperia™ X Dual (F5122). Current software version 34.4.A.2.50

I had my phone running on for "stamina" mode set to "always ON" and almost zero 0% brightness.

Also, the double-tap to wake feature seems not so smooth, since I have to tap multiple times to get it wake. However, the double-tap to sleep seems so fine.

Hoping to fix this. 

Thanks and regards,

Ahr

[ahrkitek10]

Hi Sony Dev's,

Any update on this concern? Please help. How can I use this phone if battery gets drain quickly.

[schetz]

Is there a big difference now with Oreo in contrast to Nougat ?

Mine is on the same levels.

There are few things to have in mind :

-If there was an OTA upgrade, factory reset might help you out.

-Battery issues are almost hardest to troubleshoot due to so many variables involved.(user installed apps, signal strength, clean install or not etc.,defective battery)

If there was a highly spread issue with higher drain, I'm quite sure Sony would have patched it, but if you consider above points and that quite a lot of us don't have big issues, it's understandable that it's not an easy fix from their side. If there's a thing to fix.

Also to bear in mind :

-(from my perspective at least) X was never a battery champion. Sure, it wasn't/isn't bad, but that's about it.

-From your screens I can't tell you are having that much of a drain

I'd recommend :

-install GSAM battery monitor and grant additional permissions via adb

-if easy to handle , preform a factory reset (if you made an OTA update to Oreo)

- after that, try to compare status on Nougat and on current fw version

-check your WIFI/network signal, if it's constantly searching for signal == lose battery

-consider using Xperia Actions or Tasker to for example : turn sync off overnight, turn wifi off, use Xperia actions to optimize battery for night

I hope you find some interesting details so you can pinpoint the problem.

Also, how old is your phone ? Batteries do lose capacity over time, and it also depends on stuff extra hot or cold climate etc.

Hope you nail it Best of luck

[ahrkitek10]

Hi Schetz, 

Really appreciate the reply. However, considering that my phone is new, just bought it a month back. Also, I had this issue going since it is still running Nougat, and stamina mode (always on) w/ no installed apps yet. I had this checked w/ Sony service and the technician said the battery is okay. Technician also performed the factory default on their end during the service. Prior to that I had already updated the OS version to latest version hoping it would fix the problem. And tried to restore to factory settings successfully thru Xperia companion. Really hoping for a solution on the next update.

Sent from my Sony Xperia™ smartphone

[cinema]

Sorry i can't help, but i wanted you to know i have the same battery drain problem after the Oreo update. I never had any battery issues before, i haven't changed or added any settings or app apart from the update. Sony suggested a reset via companion app but that's not the issue, the issue is a software one, something in the update. I've also lost the use of my contacts app.

[ahrkitek10]

Same thing as I was guessing.. It has something to do on a software. I hope this concern will be taken by SONY Devs. Thank you for sharing. 

Regards,