Phone idle - draining battery

[ahrkitek10]

*Updated to latest version

*Software repair

*Format

*Bring to Sony Service (battery is good)

*Sony service refresh OS version 

Done all these but neither fix phone idle draining. I bought tbis phone coz it says it has good battery life. SONY please help on this, nice phone is useless when u cant use it when u need it the most. I paid for this but i dont get what i deserve. Please help Sony. 😨😓😰

[melisaaallen200]

Exact same thing here.very frustrating. It won't charge when plugged in, still draining. The idle would not use more battery then using the phone. It's ridiculous.  I've attempted several chargers which are working fine on my other devices....Amazon, Samsung, Chromecast, BLU, etc. I've used USB ports, wall chargers, PC charging, 2.1 auto charging, jump packs, etc.

I've missed several important calls for job interviews and from my children needing me. 

[Mohamedyusufash]

Phone idle battery issue