Xperia x slow charging

[Alba187]

My phone has all of a sudden started charging really slowly, like 10% an hour! I've tried hard reset and Sony companion, however the phone won't even be recognised by the pc. I've tried several cables and plugs,and combinations of these but all to no avail. Any ideas of what problem could be?

[Alba187]

Should also add that it takes a few seconds for phone to even recognise charger before it starts to charge

[CameronT]

Hi @Alba187, Welcome to the community. I am sorry to hear about this  

Do you experience the same issue in safe mode?

[Alba187]

Hi yes it does, its even slow when phone is off

[CameronT]

@Alba187,

I recommend you contact your Local support team to arrange a repair assessment.

[Pan_Paoli]

Probably u have an older notebook or older USB in computer. I saw also that i can't charge my X-X battery using USB in my Toshiba notebook. But on the regular charger it's ok.

U can try also changed the USB wire for better (sometimes cheap chinees cable are not working good).

[Vigneshviks]

Same issue... Got solution?

[Erinerin23]

Now im experiencing this. PLEASE SONY DO AN ACTION ABOUT THIS!! All this time thinking that it might be because of the AVG but I guess im wrongand found out it actually a common problem of ur device. 

[Tabish47]

I am also having the same problem... 😔

[nathanhorner]

Service centre repair. 

Hope it's in warranty.