battery handphone cannot reach 100% during charging

[finas93]

Hello, i need a help, this baterry problem was happend about three days, when i charging my handphone, i realized that my handphone cannot reach 100% fully charged. It was stop at 78% only 😤. What actually happend and what the solution. I was reset amd clear all things in this handpgone and charge again and i got same things happened. Why? So sad because i have used the handphone about 5 months and this provlem happened. 😭

[Uliwooly]

What if you repair the phone with PCC?

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[finas93]

Another solution? please. Im to slow about technology and gadget. 😭 actually what was happend? Can it fixed by using warranty? Mean can or not sony centet accept it amd fixed it. Im still in warranty 😭

[Uliwooly]

Hard to tell, if its a hardware related your local Xperia Care should be able to help you 

http://support.sonymobile.com/global-en/contactUs/

[finas93]

But, wait is thatt solve pcc can solve my battery problem? Can i get back 100% fully charge and not stop at 78% during charge?

[finas93]

But, wait is thatt solve pcc can solve my battery problem? Can i get back 100% fully charge and not stop at 78% during charge? So sad 😢

[Uliwooly]

if it's a software issue PCC could solve this issue. 

[Jake-SonyXperia]

Hi Finas93,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

I agree with Uliwooly on this, a software repair is likely going to resolve this issue.

[finas93]

Ok i will try thank you guys! 😄

[Jake-SonyXperia]

No problem, let us know how you get on.