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ExpriaZ3
Visitor

Updates

Having trouble updating my apps
24 REPLIES 24
Thommo
Genius

Could you expand on the issue?

19667
Contributor

how did u update it via phone or pc? tell us about ur problem clearly we can help u

Do not forget to give kudosKudos 2.JPGand to select the correct answer Solution.JPG

Phy
Legend
Legend

Make sure that you have enough internal storage

that you have a reliable internet connection, 3G through data or WiFi
profile.country.GB.title
Uliwooly
Expert

Are you referring at third party apps or pre-loaded Sony apps? 

if the later then, settings > about phone > software update, if you don't get an update(s) notification then you will have to wait until the updates become available in your country and/or region. 

Phy
Legend
Legend

You can also try Clearing the play store data.

How to clear data on apps. From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the play store app.
5. Tap Force stop > Clear data.
6. Restart the phone
Thommo
Genius

I've been waiting 5 hours for the member to reply - I replied shortly after the thread was started and still no reply

profile.country.GB.title
Uliwooly
Expert

I think is going to be one of those times that a user post a question and never come back (1 time poster) 

guitarman410
Visitor

Hey guys hopefully you can help me with my issue... I like to use the built-in app Sony Walkman. A couple of days ago an update screen popped up that says "A newer version of the application is required....." So I click the update tap, a status bar appears for acouple of seconds, then it goes to a screen that says Your applications distributed by Sony are up to date" But when I return to Walkman it tells me again to update. I've repeated the cycle sevral times now without resolve. And yes, I did try restarting and also turning off and back on the phone. THANKS!
stockyvillage
Contributor

#guitarman do the update through laptop or PC using PC companion software