w8 E16i could not connect to Google PlayNow

[#1]

I bought W8 E16i two days ago. I have internet access with wifi. When I try to open PlayNow, it prompt to update the application. I have updated as prompted. After update, I try to connect to PlayNow. It always show a message, "Could not connect to PlayNow server, please try again later." Other internet services are working fine.

[#2]

Thanks, How can I reset my phone safely?

[gwhispererz]

Make sure you backup your data (with Backup and restore app), then goto Settings>Privacy>Factory data reset.

[#4]

I have done resetting my phone to factory default. Still not working. Android Market Apps is shutdown when loading and PlayNow is still showing the same message after update.

[gwhispererz]

Back ....

Goto Settings>Accounts & sync, make sure Background data is ticked, then try again.

[#6]

Thanks gwhispererz,

I checked it and it is ticked. I think I have a firewall port problem. Can you guide me how to open firewall ports to connect to PlayNow and Android Market? Is PlayNow use a different port as google market use UDP and TCP port 5228 other than 80 and 443.

I use connectify to share my laptop's internet connection through wifi. My OS is Windows 7 64 bit.

Best Regards,

Sithu

[gwhispererz]

To confirm that, strongly suggest you test with other Wi-Fi Networks.

[sonysmart]

it not support for Google play of my devise sonyericsson e16i