Join now - be part of our community!

Xperia Z won't turn on after ran out of battery

judgefudge
Visitor

Xperia Z won't turn on after ran out of battery

The red LED charging light is on desite it not being on charge and the restart isnt working either e.g. holding down the off/on button and the volume button at the same time.

5 REPLIES 5
profile.country.RO.title
_alexdon_
Expert

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon
naren93
Visitor

Hai I have the same problem.

After an xtreme battery drain (100%-0% 1~2hours) the phone was turned off for 1hour. I have plugged in it to a charger but nothing happens, the RED LED lights the PC doesn't see it and it doesn't boot or anything

profile.country.RO.title
_alexdon_
Expert

Charge it at wall socket for 3 hours and perform the steps above.

alexdon
naren93
Visitor

It is on wall charger for 9 hours and the phone still does nothing (the RED LED). The Power+Volume Up doesnt works (no vibrate, i pressed it for 1minute)

profile.country.RO.title
_alexdon_
Expert

In this case,stop by a sony service.

alexdon