Z2 Screen Cracked

[praveenaryaa]

i have purchased xperia z2 in last Jan-15. after hitting on the surface my phone screen cracked now i take my ph to the customer support. they said we will charage 33 % cost to repair the screen on current MRP price of phone. i hav got confused, is that the way to repair the thing in mobile othrewise. sony  should have give at least 6 month damage warrenty on Z2 & Z3 becouse they are expensive phone. otherwise they have to get fix the better screen as compare to apple iphone.

thanks

[Uliwooly]

I'm sorry to hear that, but you have to contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

In some countries like here in the US, Sony USA has an extra damage warranty for 2 years, but that's up to each customer to buy it or not. 

[rohanmakhani]

These cheat wil repair some one else phone and give it to you but not repair your phone ..don worry i went to them when in valid insurance but they did mot replace it ..and said the replaced phone is some one elses repaired phone ..so they can repair that but not yours

[Uliwooly]

@rohanmakhani 

It's not a "cheat", some countries offer an extra protection package, but you have to contact your local Xperia care. 

I don't know if you are aware, that this forum is for us, USERS, to help each other, so contact Sony directly

http://support.sonymobile.com/global-en/contactUs/

let them know about your issue, and that you are a lawyer, etc but do report back.